Last Updated: November 20, 2025
At Tymurs Supplements Ltd, we are committed to delivering your order quickly and efficiently. Please review our shipping policy below.
We currently ship to all addresses within the United States only. We do not ship internationally at this time.
Orders are processed and shipped the same business day if placed before 2:00 PM. Orders placed after 2:00 PM will be processed on the next business day.
Order processing time: 1–2 business days.
Please note that we do not process or ship orders on weekends or public holidays.
We offer three convenient shipping options for US customers:
Once your order has been shipped, you will receive a shipping confirmation email with:
You can track your order at any time using the tracking number provided. If you have any questions about your shipment, please contact us at tymurs.supplements.ltd@hotmail.com.
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you need to change your shipping address, please contact us immediately at tymurs.supplements.ltd@hotmail.com, call UK office at +44 7915 923543, or US warehouse at +1 478 242-1212. We can only modify addresses before the order has been shipped.
If your tracking information shows that your package was delivered but you did not receive it, please:
If you still cannot locate your package after following these steps, please contact us at tymurs.supplements.ltd@hotmail.com and we will investigate the issue with the carrier.
While we make every effort to ensure timely delivery, occasional delays may occur due to:
If your order is delayed beyond the expected delivery date, please contact us and we will work with the carrier to locate your package.
If your package arrives damaged, please:
We will arrange for a replacement or refund at no cost to you.
If a package is returned to us as undeliverable due to an incorrect address provided by the customer, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment.
As we currently only ship within the United States, there are no customs or import duties applicable to our shipments.
If you need to modify or cancel your order, please contact us immediately at tymurs.supplements.ltd@hotmail.com, call UK office at +44 7915 923543, or US warehouse at +1 478 242-1212.
We can only modify or cancel orders that have not yet been shipped. Once an order has been shipped, you will need to follow our return process.
If you have any questions about shipping policy, please contact us:
UK Office:
Company Name: Tymurs Supplements Ltd
Company Registration Number: 16650938
Email: tymurs.supplements.ltd@hotmail.com
Phone: +44 7915 923543
Address: 85 Sloane Avenue, London, England SW3 3DX, United Kingdom
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM.
US Warehouse:
Phone: +1 478 242-1212
Address: 2189 Flintstone Dr Suite A, Tucker, Georgia 30084, United States
Response Time: We aim to respond to all emails within 24 hours during business days. For urgent matters, please call us directly.